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Frequently Asked Questions

At the Training Transfer we are small enough to be responsive to your needs and affiliated with a large network of specialist industry trainers for larger projects. We guarantee our training will not be the cheapest, or the most expensive you will find, rather it will be the most cost-effective because it works. But don't just take our word for it - see what some some of our customers think. Each and every training program we deliver is designed to match your needs and align with your desired outcomes and goals.

Q. What if I can’t find the exact course I’m looking for?

We will work with you to develop the exact course you want.

Q. What if I’d like some things from one course and some from another – but want it delivered in the one program?

Our flexible approach means your goals; needs and outcomes are our single most important consideration. We will deliver what you want, when you want it and to the excellent standard you expect.

Q. Can I see the program material before it is delivered?

Yes. It’s important to us that you are 100% happy and confident we have exceeded your expectations.

Q. How will I know what our participant’s takeaways are?

At the conclusion of the session delegates are asked to fill in feedback forms which are shared with you. In addition they receive a Training Debrief document to fill out and discuss with you or their managers. This debrief provides them the opportunity to specify the what, how and when of what they will implement and how you or their managers can help support them in their development.

Participants in our training and coaching sessions are expertly guided through a combination of experiential yet structured programs to ensure they understand and are engaged by both the content and the delivery and actively participate in the learning. Sessions are delivered in the specific context of actual work place experiences. This means when participants leave they are motivated and empowered to take action – an outcome that supports our positioner of “Growing People – Growing Profits” for you.

Q. What happens after the training takes place?

With your permission we follow-up with you and attendees to ensure the new skills and techniques learned are being implemented and results have improved. We offer you telephone and email access to the trainer for a minimum of 3 months after the initial program is delivered. We keep you informed of and share any relevant research or information we find  and we offer you a guarantee.

Q. How can I be sure you can deliver what you say you can?

Director and lead trainer, Michelle Newton is a tertiary qualified, hands-on trainer and speaker with over 26 years experience. For the last 8 years Michelle has been using this experience to help individuals and organisations achieve superior performance.

Don’t take our word for it Click Here to discover what other business professionals and delegates say about their experiences with our training.